Kit Recovery Terms

Starter Kit Overview

As a new InsightScoop field technician (scooper), you will receive a complimentary starter kit containing essential supplies and equipment needed to perform your duties. The kit is provided to you at no upfront cost.

Kit Cost Recovery

To offset the cost of providing the starter kit, InsightScoop will deduct a small service fee from your payout for each of your first visits. The standard terms are:

• Kit Cost: $60.00 (six thousand cents)
• Deduction per Visit: $3.00 (three hundred cents)
• Total Visits Required: 20 visits

After completing 20 visits, the kit cost is fully recovered and no further deductions will be applied. You will receive full payouts for all subsequent visits.

Kit Activation Requirement

Upon receiving your starter kit, you must activate it using the verification code provided inside the kit packaging. Activation is required before you can accept customer assignments through the InsightScoop mobile app.

You may view available offers in your area prior to activation, but you cannot accept or commit to any assignments until your kit has been successfully activated.

Inactivity and Kit Return

If you remain inactive (no completed visits) for 60 consecutive days or more after kit activation, InsightScoop reserves the right to request that you return the starter kit. The return process includes:

• Warning Period: You will receive a notification if you approach 60 days of inactivity
• Return Request: After 60 days, we will formally request kit return
• Return Deadline: You will have 30 days to return the kit after the request is issued
• Charge Pending: If the kit is not returned within the deadline, a charge of the remaining kit balance may be applied

Early Termination

If you choose to stop working with InsightScoop before completing the required 20 visits, you may be required to either:

1. Return the starter kit in good condition, or
2. Pay the remaining kit balance (kit cost minus deductions already applied from completed visits)

A grace period of 14 days is provided after your last completed visit before any early termination charges are assessed.

Card on File & Automatic Charges

During onboarding, you provide a payment method (“card on file”) which is used for payout deposits. By providing this payment method, you also authorize InsightScoop to charge the remaining kit balance if:

• You are inactive for 60+ days without accepting or completing any visits
• A kit return is requested and not fulfilled within 30 days
• You ignore kit return reminder emails (sent at 7, 14, 21, and 28 days)

The charge amount is pro-rated: if you completed 10 of 20 visits, you have already paid $30.00 of the $60.00 kit cost, and only the remaining $30.00 would be charged. If the kit is fully paid off through visit deductions, no charge will be applied.

You will always receive at least 4 reminder emails before any card charge is processed. If your card is declined, InsightScoop may pursue the balance through other means.

Kit Waiver

InsightScoop may, at its sole discretion, waive remaining kit costs in cases of:

• Exceptional performance or reliability
• Documented hardship or unforeseen circumstances
• Goodwill gestures for long-term scoopers

Kit cost waivers are not guaranteed and will be evaluated on a case-by-case basis by InsightScoop management.

Consent

By proceeding with your InsightScoop field technician application and accepting the starter kit, you acknowledge that you have read, understood, and agree to these Kit Recovery Terms. You consent to the deduction schedule outlined above and understand your obligations regarding kit activation and return.

Contact

If you have questions about these terms or need assistance with kit activation, returns, or deductions, please contact InsightScoop support at support@getinsightscoop.com.