Privacy Policy

InsightScoop is a service of Yardura (doing business as InsightScoop), located at 5632 Morgan Ave S, Minneapolis, MN 55419. References to “we,” “us,” or “our” mean Yardura and the InsightScoop platform, including our website, mobile applications (iOS and Android), and related services.

We collect the following categories of information:

• Account & identity information. Name, email address, phone number, mailing address, date of birth, and — for independent contractor (scooper) applicants — the last four digits of your Social Security number for background check purposes.
• Pet & household information. Pet names, breeds, ages, health conditions, yard access details, and service preferences.
• Location data. GPS coordinates collected from scooper devices during active route shifts for route tracking, service verification, and mileage recording. Customer addresses are geocoded for scheduling and routing.
• Photos & health-adjacent data. Stool sample images captured during service visits, along with AI-generated wellness analysis attributes (color, consistency, content) used to provide pet health insights. This data is health-adjacent and informational — it is not a medical diagnosis.
• Payment information. Credit/debit card details and bank account information are collected and processed by our payment processor, Stripe. We store only the last four digits and card type for reference. Scooper payout details are managed through Stripe Connect.
• Device & usage information. Device identifiers, IP address, browser type, operating system, app version, pages viewed, referring URLs, and product interactions (button clicks, feature usage) collected automatically when you use our services.
• Communications. Messages, support requests, and other communications you send to us.
• In-app purchase data. Subscription status, product identifiers, and renewal or expiration dates from Apple App Store, Google Play, and RevenueCat. We do not receive or store full payment card details for in-app purchases.

• Service delivery. Provide quotes, schedule visits, assign routes, track scooper activity, process payments, and deliver pet waste removal services.
• AI wellness analysis. Analyze stool sample images using artificial intelligence to generate pet health insights, wellness scores, and trend reports for pet owners.
• Billing & payouts. Process customer payments, calculate scooper earnings, issue payouts via Stripe Connect, and generate tax documentation (1099-NEC forms).
• Scooper management. Facilitate background checks, onboarding, route assignments, performance tracking, and communication with independent contractors.
• Communications. Send confirmations, reminders, service summaries, wellness updates, invoices, and respond to support requests.
• Improvement & analytics. Operate, maintain, and improve our websites, apps, routing algorithms, and AI models.
• Marketing. Personalize offers, measure campaign performance, and deliver relevant marketing when permitted.
• Safety & compliance. Detect and prevent fraud, enforce our Terms of Service, and comply with legal obligations.

Where required by law, we rely on your consent to send marketing communications, on contractual necessity to deliver services you request, and on legitimate interests to improve our operations and protect InsightScoop, our scooper network, and our customers.

We do not sell your personal information. We share limited data with the following categories of service providers under contractual agreements that protect your data:

• Stripe — payment processing, scooper payouts via Stripe Connect, and tax form generation (1099-NEC).
• Checkr — background check services for scooper applicants. Checkr receives name, date of birth, SSN (last 4), and address to conduct checks in compliance with the Fair Credit Reporting Act (FCRA).
• Supabase — database hosting and authentication infrastructure.
• AI providers — stool sample images and related metadata are processed by AI service providers to generate wellness analysis. Images are not used to train third-party models without your consent.
• Communication platforms — email, SMS, and push notification providers for transactional and marketing communications.
• Analytics & advertising — analytics tools and advertising platforms to measure and improve our services.

We may also disclose information if required by law, court order, or governmental request, or to enforce our terms and protect our rights. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy commitments.

We use cookies, pixels, and similar technologies for essential site functionality, analytics, and advertising. Non-essential cookies are only loaded after you provide consent through our cookie banner. You can adjust preferences at any time via the “Cookie preferences” button in the footer. For full details, read our Cookie Policy.

We send marketing emails or SMS messages only if you opt in. You can unsubscribe at any time using the links provided in our emails or by replying STOP to SMS. We may continue to send transactional or service-related messages even if you opt out of marketing.

By providing a phone number, you consent to receiving calls and text messages from InsightScoop and our service providers about services, scheduling, and promotions. Message and data rates may apply. Reply HELP for assistance or STOP to opt out of further marketing texts.

We implement reasonable technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. Despite these safeguards, no system is perfectly secure.

We retain personal information according to the following guidelines:

• Active accounts: Data is retained for the duration of your account and service relationship.
• After account closure: Core account data is retained for up to 3 years to support dispute resolution, legal compliance, and financial record-keeping.
• Financial records: Payment and tax-related data is retained for 7 years as required by IRS regulations.
• Wellness data & photos: Stool sample images and wellness analysis data are retained while your account is active and deleted within 90 days of account closure unless you request earlier deletion.
• Background check data: SSN (last 4) and background check results are retained only as long as required for the scooper relationship and applicable legal obligations.
• Location data: GPS route data is retained for 12 months for service verification, then aggregated or deleted.

• Access, correct, or update your personal information.
• Request deletion of your data, subject to legal or contractual obligations.
• Opt out of marketing communications and certain analytics or advertising cookies.
• Request a portable copy of the information you provided.
• Limit or object to certain processing activities where applicable law provides that right.

California residents (CCPA/CPRA): You have the right to know what personal information we collect, request its deletion, opt out of the sale or sharing of your data (we do not sell personal information), and not be discriminated against for exercising your rights. You may designate an authorized agent to make requests on your behalf.

Residents of Colorado, Connecticut, Utah, Virginia, and other states with privacy laws: You may have additional rights under your state's data privacy legislation, including rights to access, correction, deletion, data portability, and opting out of targeted advertising.

To exercise any of these rights, email privacy@yardura.com or write to the address below. We will verify your identity before completing a request and will respond within the timeframes required by applicable law. We may decline certain requests where allowed by law.

InsightScoop is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@yardura.com so we can promptly delete it. If we learn we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information.

InsightScoop is based in the United States. If you access our services from another country, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate. We take appropriate safeguards to protect your information consistent with applicable laws.

Apple App Store & Google Play: Our mobile applications are distributed through the Apple App Store and Google Play Store. These platforms may collect additional data as described in their respective privacy policies. InsightScoop's data practices are independent of and in addition to any data collected by Apple or Google.

Data used for tracking: We do not use your data to track you across apps and websites owned by other companies for advertising purposes unless you provide consent through Apple's App Tracking Transparency prompt or equivalent controls.

Third-party SDKs: Our apps may include third-party SDKs for analytics, crash reporting, and payment processing. Each SDK operates under its own privacy policy. We review third-party SDKs to ensure they meet our data protection standards.

We may update this Privacy Policy to reflect operational or legal changes. We will post updates on this page with a new effective date. Significant changes will also be communicated via email or in-app notification.

Questions or requests about this Privacy Policy? Contact us:

• Email: privacy@yardura.com
• Mail: Yardura, Attn: Privacy, 5632 Morgan Ave S, Minneapolis, MN 55419

We aim to respond to all privacy requests within 30 days, or sooner where required by applicable law.